We'll send you an email and SMS when we confirm your order. You can also check your My Account page to know your order status.
You can change your order delivery address from my account > view order detail before it is packed and ready for dispatch or Write us at email@example.com to change your Delivery address.
Currently, this option is not available for all kotakmall.com purchases. It is only available for some items. In case of any Issue with your package you can write us from contact us or call our direct helpline number: 9979999223
We use a network of trustworthy partners based on their speed to pick your item from the seller and deliver it to you.
Shipping and delivery charges may apply depending on the item you purchased, the price and your location. You can find these charges on the item's information page.
means cash on delivery is not serviceable by our courier partners at your
location postal code but you can always option for Net Banking or Credit/Debit